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Accessibility Statement

Accessibility Statement for Charmed Cleaning Services 

Charmed Cleaning Services is committed to providing a website and services that are accessible to all customers, including individuals with disabilities. We strive to make our online content, cleaning services, and customer support easy for everyone to use. 

We work toward accessibility by following best practices based on the Web Content Accessibility Guidelines (WCAG) and general usability principles. This includes using readable fonts, clear color contrast, descriptive text for images, simple navigation, and compatibility with standard assistive technologies. 

We acknowledge that accessibility is an ongoing effort, and we are continually working to improve the experience for all users. If you experience any difficulty accessing information on our website, or if you need assistance with scheduling, services, or any other part of our business, we are here to help. 

You can contact us for accessibility support at: 
Email: [your email] 
Phone: [your phone number] 
 

Please describe the issue you encountered and the assistive technology you were using (if applicable). We will do our best to respond within 48 hours and work to provide the information you need in an accessible format. 

We remain committed to making our website and services accessible, inclusive, and user‑friendly for everyone. 

Last updated: 2/10/25 

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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